This can occur if Total Access Analyzer is not properly installed and/or the registry setting for Microsoft Access add-ins is incorrect. Possible causes for this are:
- The installed version of Total Access Analyzer doesn't match your version of Access. Total Access Analyzer is Access version specific and only appears as an add-in for its version. More information in What version of Total Access Analyzer do I need?
- The setup program for Total Access Analyzer was not run, or an the Access Add-in Manager was invoked as an attempt to install it. Don't do that! If you try this, an error message referring to a missing UsysRegInfo table may appear. For more information, see Installing Total Access Analyzer error: Add-in could not be installed because it is missing a USysRegInfo Table
Total Access Analyzer is installed by using its setup.exe file:
- Run the setup file "setup.exe"
- Follow the prompts of the setup routine and enter your serial number when prompted.
- After clicking finish to terminate the setup process, open your copy of Microsoft Access.
- Open the database you want to document.
- Select Total Access Analyzer from the add-ins menu. Total Access Analyzer launches itself and displays its main screen.
Check Your Service Pack of Microsoft Access/Office
If you are using Access/Office 2003, make sure you have service pack 3 (SP3) installed. SP2 and earlier have problems with loading addins. Information and downloads for SP3 are here: http://support.microsoft.com/kb/977434
For all the Microsoft Office updates, check this page: http://technet.microsoft.com/en-us/office/ee748587