Total Visual Agent stores its settings in a database that is not deleted when the program is uninstalled and not overwritten when the new version is installed.
- For Total Visual Agent 2016, this is the TVAGENT16.MDB database located in the common files location on your computer (C:\ProgramData\FMS\Total Visual Agent\16.0)
- For Total Visual Agent 2013, this is the TVAGENT15.MDB database located in the common files location on your computer (C:\ProgramData\FMS\Total Visual Agent\15.0)
When your copy is reinstalled, it automatically uses the settings database if it's found. If not, it creates a new one.
If you want to reinstall the program on another machine, you can copy the settings database or use the Import feature (under File in the Manager). Importing is helpful if you installed a new version of Total Visual Agent and want to retrieve values from your earlier version:
Never rename the settings database from one version to another and presume it will work. The database changes between versions. Use Import instead.