This VBA error may occur when you launch Total Access Statistics. Unfortunately, due to Access flagging a VBA error, our code cannot run to properly trap and handle the problem.
This is most likely due to your version of Access not having the latest service pack installed. In general, we try to create versions of our products that work with all Microsoft Access releases for a version. Unfortunately, that's not always possible since Microsoft sometimes breaks compatibility with their updates, and some of the updates fix problems to allow our programs (and yours) to work properly.
If you have these Microsoft Access versions, be sure you have at least these service packs installed:
- Microsoft Access 2010, 64-bit version: SP1
(not an issue for the 32-bit version)
- Microsoft Access 2007: SP2 (Microsoft Office 2007 versions)
- Microsoft Access 2003: SP3
If you don't have these versions, your Windows Update feature can download and install them for you.
If you have the latest versions installed, and still encounter this problem, our program may be corrupt and you should uninstall and reinstall it. Make sure the files in the Total Access Statistics folder are all deleted before reinstalling.