Gmail Not Sending All Emails

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fms54

• December 11, 2018 02:19

Hi recently sent an email blast to many people via Gmail SMTP.

I suspected that they were not all really sent even though FMS Access Emailer says they were in the audit field.

The reason I believe they were not sent is twofold:

1) When I checked in the email SENT only a part of the email addresses are listed in the BCC field
2) I have a limit of 2000 emails per day (I have Google Suite for Education and it has a 2000 email limit per day). By accident I sent 2049 emails in one shot and Gmail did not bounce it back and say i was over the limit.

Please help.

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• Official comment

  

  Technical Support

  • October 14, 2021 16:41

  Instructions for integrating Total Access Emailer and gmail are provided on this page: 

  https://fmsinc.com/MicrosoftAccess/Email/smtp/gmail.htm

  Please review the gmail configuration requirements to support sending emails via their SMTP server.

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  Luke Chung

  • December 19, 2018 23:34

  Total Access Emailer is subject to the limitations of the SMTP server you use. If it accepts the message, our program proceeds. It doesn't know if the SMTP server actually sends the message or not.

  If your SMTP server only accepts 2000 emails a day and doesn't issue a rejection when additional emails are given to it, there's nothing Total Access Emailer can do.

  Does your Gmail service limit the messages overall or for each FROM address. Maybe you can have additional FROM addresses and split your messages to multiple groups with each under the limit.

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  fms54

  • December 20, 2018 11:48

  I want to try and test this by sending emails to myself and se eif they actually go through.

  I found that FMS Access Emailer is not sending all the emails even when it is way below the Gmail limits.

  I am having a real struggle testing though. I am trying to test this on 90 emails. My address email@example (a Gmail account) is the catchall for this domain. I tried sending 90 emails to the same address but only received one email. I then realized that FMS does not send duplicate emails.

   So then, because email@example.com is a catchall, I tried sending to 1@example.com, 2@example.com, 3@example.com and so on. But I still only received one email.

   How do you suggest that I test this?

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  Rachel Gomez

  • December 20, 2022 05:59

  Troubleshooting steps
  Step 1: Update your Gmail app. To get the latest fixes on problems with sending or receiving mail, update your Gmail app.
  Step 2: Restart your device.
  Step 3: Check your settings.
  Step 4: Clear your storage. 
  Step 5: Check your password. 
  Step 6: Clear your Gmail information.

   

  Regards,

  Rachel Gomez

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