Background

Total Access Startup guarantees that your users always launch the right version of Microsoft^® Access^® with the right version of your Access database.

Problem

After installation, when you try to run the Total Access Startup administrator, it fails to run with this message:

Total Access Startup could not be activated. Installation problem. Please reinstall. You may need to reinstall the program.

Cause

This may occur if Total Access Startup was already installed on a Windows 7 or Vista machine with another serial number. The problem is due to a bug that affects the virtual store in the registry.

Solution

Microsoft discusses the issue here: https://support.microsoft.com/en-us/kb/927387 in the section with steps to: Delete the virtual store from the registry:

To locate the virtual store in the registry and to remove any unnecessary keys, follow these steps:

1. Run regedit.exe
2. HKEY_CURRENT_USER\Software\Classes\VirtualStore\MACHINE\SOFTWARE\ Wow6432Node\FMS\Total Access Startup\16.0
3. Right-click the key, click Delete, then click Yes.

Run the Total Access Startup again. No need to reinstall.

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