Background

FMS offers many add-in products for Microsoft Access. They are installed with a professional setup program that includes the standard Windows uninstall. They should be removed using the Window's Add or Remove Programs feature.  

There may be situations due to permissions or corruption that cause the uninstall to fail or not be available and the Access add-in remains on the Microsoft Access toolbar. Here are some steps on how to remove it.

Question

How do you manually uninstall an Add-in for Microsoft Access?

Answer

To manually uninstall an Add-in, use the Windows Registry Editor and delete the sections that reference the Add-in.

Warning

Microsoft Access add-ins are defined in the Windows registry. Editing the registry incorrectly could destabilize your PC. If you are not experienced in modifying the registry, find someone who is to help you.

You need administrator permissions to make registry changes.

Steps

1. If you are running Access close it.
2. Open the Registry Editor by selecting the Windows Logo Key  + [R] key and type regedit in the search bar and press [Enter].
   
   Find the location in the registry where the add-in is defined. The location depends on:
   • Whether it was installed for the machine or current user
   • If it is for the 32 or 64-bit version of Access
   • The Access version number. In the examples below 16.0 is for Access 2016, 2019, 2021, and 365. For older versions, use:
     
     • 15.0 for Access 2013
     • 14.0 for Access 2010
     • 12.0 for Access 2007
3. For a Machine Installation:
   • 32-bit
     HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Office\16.0\Access\Menu Add-Ins\Product Name
   • 64-bit
     HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\16.0\Access\Menu Add-Ins\Product Name
     
4. For User Installation:
   • 32-bit
     HKEY_CURRENT_USER\SOFTWARE\WOW6432Node\Microsoft\Office\16.0\Access\Menu Add-Ins\Product Name
   • 64-bit
     HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Access\Menu Add-Ins\Product Name
     
5. Once you find the folder, look at the Library value to see the location of the add-in file. You can use Windows Explorer to delete that file (and folder) if you no longer want it.
6. Delete the entire registry folder.
7. When you restart Access, the add-in should no longer be there. 

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